Spotlight on HIPAA Compliant Services & Phone Systems
Posted on Oct 14, 2021 in Jeff Nolte's Blog

Reliable communications between healthcare facilities – such as between a hospital and primary care doctor’s office – is essential to delivering patients the best care in a timely and efficient manner. Protecting patients’ right to communications privacy, however, should not be difficult or expensive. CTS and Mitel take the worry out of protecting patient privacy […]

Keep Pace with Evolving Business Communications Technology
Posted on Oct 6, 2021 in Jeff Nolte's Blog

When the pandemic arrived, businesses changed overnight. Where we worked and how we communicated radically changed.  Organizations in the public and private sectors had to adapt to remote work arrangements and video meetings, and many people are still moving between the home and workplace.  Are your business communications keeping up? Are you prepared for more change?

7 Essential Cybersecurity Tips for your Hybrid & Remote Workforce
Posted on Sep 28, 2021 in Jeff Nolte's Blog

As the number of remote teams and a hybrid workforce increases, the sophistication and amount of cybersecurity breaches have also increased. If your business takes care to implement best practices now, it is much more likely that you will avoid a security nightmare and save your company from suffering a breach or loss of access […]

Don’t Miss Your 2021 Tax Break! Improve Your Communications & Technology Before December 31
Posted on Sep 21, 2021 in Jeff Nolte's Blog

Through Section 179 of the federal tax code, businesses have an opportunity to generate a tax break on technology and equipment purchased, financed or leased in 2021.

Get to Know Mitel’s Application Integration Solutions… Enable Computer + Web-based Applications to Interact with MiCloud Connect
Posted on Sep 15, 2021 in Jeff Nolte's Blog

Sales, Telemarketing, Accounting, Marketing, Management… All your teams can benefit from click-to-dial, screen-pops, and real-time customer database interactions that can be integrated with Mitel’s popular Cloud Voice services.

Don’t Risk Losing a Customer Call… Say NO to Busy Signals
Posted on Sep 8, 2021 in Jeff Nolte's Blog

Answer every opportunity that comes in from any location, using any device… With CTS-powered Beacon Cloud Voice, busy retailers and offices can have calls roll over to virtual call paths, voice mail, and other backup numbers – even a mobile phone – so your customers never get a busy signal. Beacon Cloud Voice makes call […]

Don’t Overlook Your Voice and IT Cabling
Posted on Sep 1, 2021 in Jeff Nolte's Blog

One of the things businesses often take for granted is the wiring for their voice and data networks. But get the wiring wrong and it can be a struggle to get even the best equipment to work properly.

School Administrators… Assess Your Emergency Communications & Protect Your Community
Posted on Aug 25, 2021 in Jeff Nolte's Blog

As the summer break winds down, it’s a good idea to assess your broadcast and emergency communications… During a crisis, your communications system can be a lifeline for teachers, students, parents, and staff. To increase speed and responsiveness, CTS offers advanced Mitel technology that helps your school achieve higher levels of safety and security…

Make the Most of Microsoft Teams with Mitel’s Enterprise Telephone Solutions
Posted on Aug 18, 2021 in Jeff Nolte's Blog

Included with all Office 365 plans, Microsoft Teams is a popular collaboration tool that encompasses chat, meetings, calling and collaboration. By easily combining your Microsoft Teams account with a Mitel call control platform, you can access the collaboration of Microsoft Teams with enterprise telephony solutions, contact center, and CRM integrations – all at your fingertips.

The Office is Filling Up Again… Reduce Distractions and Add Speech Privacy with Sound Masking
Posted on Aug 10, 2021 in Jeff Nolte's Blog

An open floor plan can look great and encourage collaboration. But with more hard surfaces – metals, glass, and wood – comes an increase in noise levels, adding stress and distractions to employees.

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